Headquartered in Boulder, Colorado, Spyder is a manufacturer and retailer of ski apparel and athletic-wear. Their products include jackets, hats, pants, race gear, and options for layering along with a variety of other accessories.
Spyder does not specify a price match guarantee.
Spyder accepts returns on unworn, unused, and defective merchandise within 30 days of the original date of purchase for refund or exchange. Shipping charges are prepaid, no postage is required for the return. A $10 shipping and handling fee is currently being applied to process returns. Spyder reserves the right to alter this return policy at any time.
Spyder does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Spyder is best known for their end of season sales event which has historically allowed customers to obtain discounts of up to 30% on a variety of items across their store. Additionally, Spyder hosts an annual Cyber Monday sale and regularly offers discounts on specific items through the year.
Spyder offers discounts to professional skiers.
Spyder does not specify a trade-in policy for customers.
Spyder does not offer a credit card to customers at this time.