About T.J. Maxx
T.J. Maxx is part of The TJX Companies, Inc. which is comprised of T.J. Maxx, Sierra, HomeGoods, Marshalls, and Homesense. With over 4,300 stores in 9 countries and $39 billion in revenues, it stands proudly as the 85th ranked company in the Fortune 500. Internationally, T.J. Maxx is known as T.K. Maxx in the UK, Germany, Poland, Austria, Ireland, The Netherlands, and Australia. It is the largest and leading off-price apparel and home fashions retailer. T.J. Maxx was founded in 1976, in Framingham, MA. New merchandise is delivered constantly throughout the week, and new markdowns are effective Monday through Friday when the store opens.
Price Matching
T.J. Maxx does not specify a price match guarantee.
Return Policy
If you’re unsatisfied with an item you’ve purchased, it can be returned within 30 days of purchase for a refund or exchange, as long as you still have the register receipt. Cash refunds for check purchases require a 10-day period. If you still have your receipt but wish to return an item after 30 days or more, only merchandise credit will be offered. Any merchandise that is considered to be in an unsellable condition, or otherwise apparently used or worn, will not be accepted for return. Swimwear and intimate apparel must have tickets properly attached to the merchandise. For returns without a receipt available, a government issued photo ID must be presented, and name, address, and signature will be required at the point of return, and may be required for the use of the resulting merchandise credit card. Photo ID must match the name printed on the merchandise credit.
Loyalty Program
T.J. Maxx does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
T.J. Maxx does not generally participate in season sales, promotions, or coupons, but they do have two annual clearance events - these are held in January and August, after the big shopping holidays of Christmas and Fourth of July, respectively.
Qualified Discounts
T.J. Maxx does not advertise any qualified customer discounts.
Trade-In Policy
T.J. Maxx does not specify a trade-in policy for customers.
Credit Card
The TJX Rewards® credit card is offered through Synchrony Bank. New cardholders get 10% off their very first in-store transaction. After that, the benefits continue to rack up with 5 points for every dollar spent at accepted retailers (T.J. Maxx, HomeGoods, Marshalls, and Sierra.) 1000 points will earn you a certificate for $10 of store credit - this is essentially a 5% discount! Cardholders will also receive invites to private shopping events and other exclusive offers.
