About Travel Zoo
Travel Zoo is a global media commerce company founded in 1998. With more than 28 million members in North America, Europe, and Asia Pacific and 26 offices worldwide, Travel Zoo publishes offers from more than 2,000 travel, entertainment and local companies. Travel Zoo's deal experts review offers to find the best deals and confirm their true value. Travel Zoo has amazing promotions, special offers, last-minute deals, as well as unbeatable Travel Zoo coupons, vouchers and promotional codes for all passionate travelers.
Price Matching
If you find a lower rate published online within 24 hours of your booking through Travel Zoo and comply with all of the following terms and conditions, they will match the rate or refund the difference to you. The Best Rate Guarantee applies to the room rate only and does not include any charges for taxes, service fees or any other charges a hotel may charge. The lower rate must be available for booking and visible on the other website at the time you contact Travel Zoo. In order to be eligible for their Best Rate Guarantee the following conditions must be met:
• You have made a hotel reservation or booking through Travel Zoo’s hotel booking service and have received a booking confirmation.
• You contacted them within 24 hours of making a booking.
• You have submitted all required documents and demonstrated that the other lower rate is bookable online, available to the general public and is subject to the exact same itinerary and conditions as your Travel Zoo booking (including among other things, the same hotel, same room and bed type with a similar view and room size, the same number of rooms and guests, same check-in and check-out dates)
Return Policy
By making a reservation with a hotel, you accept and agree to the relevant cancellation and no-show policy of that hotel, and to any additional (delivery) terms and conditions of the hotel that may apply to your reservation during your stay, including for services rendered and/or products offered by the hotel. The general cancellation and no-show policy of each hotel is made available on Travel Zoo Site on the hotel information pages, during the reservation process and in the booking confirmation email.
Loyalty Program
Travel Zoo does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
Travel Zoo offers amazing last-minute local deals for dining, entertainment, spas and activities as well as last-minute hotel deals, holidays and cruises. Travel Zoo has also negotiated with hotels to offer special benefits called Free Extras with certain bookings based on rates and availability. With Travel Zoo coupons you can save up to 40% off flexible airfare deals worldwide, as well as enjoy amazing Travel Zoo promotions. By joining their mailing list you will receive all the exclusive deals and rates, as well as be the first one to know about breaking news.
Qualified Discounts
Travel Zoo does not advertise any qualified customer discounts.
Trade-In Policy
Travel Zoo does not specify a trade-in policy for customers.
Credit Card
Travel Zoo does not offer a credit card to customers at this time.
