Tulo is a mattress in a box, Houston, Texas-based Company that offers mattress in different firmness; they deliver the mattress straight to a customer’s home address. Customers get the option to choose from medium level, soft and firm options; back pain issues are very prevalent these days, and Tulo mattresses solve the problem by developing mattresses keeping in mind, customer’s unique needs. The mattresses come compressed in a box; shoppers have the option to try the mattress for a full 120-day trial. They offer an unusual red carpet delivery service for their customers that ensure the home is clean while the new mattress is being set up. The Tulo mattresses are manufactured in the US. They offer free shipping nationwide. Customers can also buy bed frames and pillows at Tulo.
Tulo doesn’t specify a price-match guarantee.
Customers can return the mattress free of cost, after a 120-night free trial period has passed, and the customer isn’t happy with the purchase. Customers can exchange the mattress after a 120-night trial period. Stained and damaged mattresses aren’t refunded.
The company doesn’t specify a loyalty program for the customers, but customers have the option to pay in easy monthly installments with Set Pay.
The Tulo website features seasonal sales, deals and discounts; customers can also subscribe to the newsletter to get access to new promotions, offers and discount coupons.
Tulo doesn’t offer any qualified customer discounts.
Tulo doesn’t specify a trade-in policy.
The company doesn’t offer a credit card to its customers, at this time.