About White House Black Market
White House Black Market was founded in 1985 in Baltimore, Maryland as “The White House.” It exclusively sold white clothing until adding the “Black Market” in 1991. Today, White House Black Market owns and operates more than 500 locations that specialize in upscale women’s clothing. White House Black Market is part of the Chico’s FAS umbrella that also operates the brands Chico’s and Soma. Raise offers unbeatable White House Black Market promo codes and coupons found online, including free shipping.
Price Matching
White House Black Market does not offer a price match guarantee, but it does offer one-time price adjustments. If an item is marked down within 10 days of purchase, White House Black Market will refund the difference between the purchase price and the new sale price. Online and catalog purchases are not eligible for adjustment in White House Black Market boutiques.
Return Policy
The White House Black Market return policy allows returns within 60 days of the date of purchase for a full refund or exchange. All returns must include the original sales or gift receipt. Any returns requested without the original receipt will be offered exchange merchandise or merchandise credit based on the lowest historical selling price of the returned merchandise.
Loyalty Program
WHBMRewards is the customer loyalty program offered by White House Black Market. It is free to join and establish status based on spending. The more customers spend, the more rewards they earn.
- Bronze: New Rewards Members = Special Welcome Offer, Exclusive Offers, Access to a Style Expert, Birthday Surprise
- Silver: $500+ annually = Bronze perks PLUS, $10 birthday reward, 5% off every purchase, Free standard shipping, Semi-annual reward
- Gold: $1000+ annually = Bronze perks PLUS, $15 birthday reward, 5% off every purchase, Free standard shipping, $25 semi-annual reward, Early access to VIP events
- Platinum: $2000+ annually = Bronze perks PLUS, $20 birthday reward, 5% off every purchase, Free standard shipping, $50 semi-annual reward, Early access to private VIP events, Priority customer service
Seasonal Sales
White House Black Market offers revolving sales year-round. Many large sales occur over three-day holiday weekends and major holidays such as Black Friday, Cyber Monday, Christmas, Memorial Day, and Labor Day. Look for White House Black Market coupons and promo codes around these times.
Qualified Discounts
White House Black Market offers exclusive military and educator discounts for certain periods of time or as part of running promotions.
Trade-In Policy
White House Black Market does not specify a trade-in policy for customers.
Credit Card
White House Black Market does not offer a customer credit card program.
