Xfinity is a TV, Internet, home phone and home security providing service based in Philadelphia, Pennsylvania; they were founded in 1981, they are part of the COMCAST Corporation. Today they have millions of subscribers in the US, the customer uses a simple digital dashboard xFi through which a customer can manage all their home-based WIFI networks, see connected devices, use parental controls, even pause WIFI during dinner time and bedtime. They also offer an LTE network which is a wireless service for mobile phones. The home security feature allows easy control, 24/7 home monitoring, thus giving customers the peace of mind they need. For frequent home phone users, Xfinity offers IP-enabled home phone service that is a step ahead from the traditional wired home phones. With Xfinity Plus, customers get to stream the best in TV entertainment; it offers Peacock, YouTube, Netflix, HULU, and more. They also offer the stream APP through which customers can stream all the TV channels they’re subscribed to on their mobile phones.
Xfinity doesn’t specify a price-match guarantee.
Xfinity services allow customers to make changes to their subscription plan, or even cancel it. Customers that are moving to a new location can still use Xfinity services if the services are available in that location. Customers can also request a refund, and customers need to contact the support for this purpose.
Xfinity is a subscription based plan, and based on the location and address of the customer, customers can buy a suitable internet, live TV streaming, and home phone package. Depending on the location, customers can also add channels to their package.
Sales, bundle offers and new promotions are advertised on the website.
Xfinity offers special discounts to students, with a free and easy to use self-install kit. They also offer special discounts to active-duty military personnel, veterans, coast guards – offers are location specific, and for limited-time only.
The company doesn’t specify a trade-in policy.
Xfinity doesn’t offer a credit card to its customers.