About Yoox
Yoox is a web-based clothing retailer for high-end luxury fashion that is based in Italy. It was founded in 2000 by Federico Marchetti, and in 2015 it merged with Net-a-Porter, a London-based company that was also founded in 2000. They are headquartered in Milan, Italy, are owned by Cie Financiere Richemont, and Federico Marchetti remains its CEO. In 2016 they had a revenue of almost 2 billion Euros in 2016.
Price Matching
If you purchase an item from Yoox and it is discounted within 3 days, they will refund you the difference.
Return Policy
Yoox accepts returns for full refund within 60 days of purchase.
Loyalty Program
Yoox does not offer a loyalty program. Customers can create a basic member account to track orders, process returns, and manage payments.
Seasonal Sales
The Yoox sale section on their website offers discounts of up to 85% off regular retail pricing. They also have end-of-season sales throughout the year, and offer regular promo codes and discounts as well as free shipping on all orders.
Qualified Discounts
Yoox does not advertise any qualified customer discounts.
Trade-In Policy
Yoox does not specify a trade-in policy for customers.
Credit Card
Yoox does not offer a credit card to customers at this time.
