Zales Jewelers offers a wide range of options for customers seeing excellent quality and exceptional value in fine jewelry. Zales was founded in 1924 and quickly expanded across Texas and Oklahoma. Since then, Zales has expanded to operate more than 700 stores and become one of the largest fine jewelers in retail shopping malls across North America. Zales specializes in high-quality jewelry, including engagement and wedding rings, necklaces, earrings, bracelets, and watches. Raise offers unbeatable Zales promo codes and coupons found online, including free shipping.
Zales does not offer a price match guarantee.
The Zales return policy allows jewelry to be returned or exchanged within 60 days from the purchase date. Watches must be returned or exchanged within 30 days from the purchase date. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered, and in original condition
All returns requested without a receipt can only be exchanged for a gift card at the item’s current price. Returns or exchanges are not allowed on special order watches. In-store purchases must be returned to a Zales store. Online purchases can be returned by mail or brought to any Zales store.
Zales does not offer a free loyalty program for customers.
Zales is known for “Price Breaks” that offer up to 50% off Zales coupons and promo codes on select jewelry. Other major sales occur around holidays like Valentine’s Day, Mother’s Day, Black Friday, Cyber Monday, and Christmas.
Zales does not advertise qualified customer discounts.
Zales accepts Zales diamond bridal set, solitaire ring, solitaire earrings, necklace or solitaire pendants with a valid Zales receipt toward the next diamond jewelry purchase. The net purchase price of the new item must be at least twice the price of the original diamond purchase. Zales guarantees every trade at 100% of its original net purchase price.
The Zales Diamond Credit Card is available to qualified applicants. Card holders enjoy exclusive benefits and special financing offers:
- $50 off purchase on birthday
- Free standard shipping
- 10% off repairs and services
- 6, 12, 18, or 36 month special financing based on purchase price