About Zoro
Zoro is an online retailer of industrial and business supplies, based in Buffalo Grove, Illinois. They only ship in the US and offer free shipping nationwide for orders over $50. Zoro was launched in 2011, and they offer millions of products on their website, catering to a variety of businesses, small or medium. Whether you have a vehicle maintenance business, plumbing & HVAC, electrical supplies business - one can find different types of industrial, as well as office supplies at Zoro. Zoro gives the option of buying now, and paying for the shipment in the next 30 days. The prices they offer are discounted, and customers can often find discounts and deals on the website. They don’t ship internationally.
Price Matching
Zoro doesn’t specify a price-match guarantee.
Return Policy
Customers can log in to their account with Zoro and access the “request return” page, and most items can be returned without hassle, however some items might be ineligible for returns. Items can be returned or exchanged within 30 days of shipment.
Loyalty Program
The company doesn’t specify a loyalty program. For qualifying businesses only, they offer the flexibility to pay up to 30 days after the products ship. There are no annual fees in this service.
Seasonal Sales
Seasonal sales are occasionally advertised on the website and social media. Other promotions, hot buys and promo codes can be found on the website. Customers also get discounts on their first order.
Qualified Discounts
Zoro doesn’t feature qualified customer discounts.
Trade-In Policy
Zoro doesn’t specify a trade-in policy.
Credit Card
The company doesn’t offer a credit card to its customers, at this time.
