Since it was founded the family of Michaels Stores, Inc., has grown to become the nation’s largest retailer of arts and crafts materials, and has been helping crafters of all ages express their imaginations with skill and originality. Michaels stores can now be found in 49 states as well as Canada where they offer a large selection of arts, crafts, framing, floral, wall décor, and seasonal merchandise.
Michaels will match any advertised competitor price for items that are identical brand and size. Online-only specials will not be honored in store, nor will private label or clearance items.
If a purchase from Michaels or michaels.com is unsatisfactory for any reason, it can be returned within 180 days for a full refund. The returned item must be new, unuised, and in its original packaging to be eligible.
Michaels Rewards program is valid in U.S. stores only and membership is open to people aged at least 18. Membership entitles customers to discounts, coupons, and promotional offers.
Michaels offers sales based upon the four seasons as well as for holidays and special events throughout the year.
Michaels offers discounts of up to 15% for teachers and military personnel and up to 10% for seniors. Customers must create an account to qualify for these discounts.
Michaels does not specify a trade-in policy for customers.
Michaels does not offer a credit card to customers at this time.