About Wayfair
Wayfair is one of the world’s largest online destinations for the home and was founded by Steve Canin and Niraj Shah in 2011. Wayfair offers over 14 million products across five distinct brands - Wayfair.com, AllModern, Birch Lane, Joss & Main and Perigold. The company employs more than 16,000 people as of September 30, 2019 and is headquartered in Boston, Massachusetts with operations throughout North America and Europe.
Price Matching
Wayfair does not specify a price match guarantee.
Return Policy
Wayfair offers a refund or store credit within 30 days of delivery. Return shipping costs apply and the item must be in its original condition. There are a few items that can’t be returned:
Clearance items
Gift cards
Personalized items
Bundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)
Items marked “Non-Returnable” on the sale page
Items that have already been assembled
Loyalty Program
MyWay is Wayfair’s loyalty program. For only $29.99 a year, members can enjoy fast, free shipping on everything, free 1-day shipping on select items, and additional delivery upgrades. Members can also enjoy VIP discounts such as 25% off in-home delivery, 25% off furniture assembly, and 25% off product installation.
Seasonal Sales
Wayfair offers a variety of sales and deal on major holidays and shopping events including Black Friday and Cyber Monday specials. With so many products to choose from, you'll always find a great deal or promotion at Wayfair.
Qualified Discounts
Wayfair does not advertise any qualified customer discounts.
Trade-In Policy
Wayfair does not specify a trade-in policy for customers.
Credit Card
Wayfair offers the Wayfair Credit Card. Card holders get free shipping with no order minimum and can choose between two great benefits each time they purchase: 3% back in rewards or special financing. The Wayfair Credit Card offers a $50 introductory offer where card holders who spend $250 or more get $50 off their first order.
