About Sephora
Sephora is a French chain of personal care and beauty stores. It was founded in 1969 in Paris, France and spread globally throughout the 1990s and 21st century. Today, Sephora operates more than 2,600 stores in 34 countries worldwide. The beauty and cosmetic giant features more than 300 brands of makeup, fragrance, skincare, hair care and more. Raise offers unbeatable Sephora coupons and promo codes found online, including free shipping.
Price Matching
Sephora customer service will honor a competitor’s regular retail price within five days of purchase with Sephora.com. Competitors include Nordstrom, Saks Fifth Avenue, Barneys, and Bloomingdales. Sephora does not price match with Amazon.
Return Policy
The Sephora return policy allows customers to return new or gently used items within 30 days of purchase for a full refund. Returns received within 31 to 60 days of purchase are refunded in the form of Sephora store credit. If the return is made in-store, the credit will only be valid in-store. If the return is made by mail, the credit will only be valid online.
Loyalty Program
The Beauty Insider Loyalty Program is a free rewards program that lets U.S customers earn points on all merchandise purchases and redeem those points for rewards. The more that members spend, the more points they earn:
- Insiders receive 1 point per $1 spent
- Very Important Beauty (VIB) Insiders who spend $350 in a calendar year receive 1.25 points per $1 spent
- Rouge members who spend $1,000 in a calendar year earn 1.5 points per $1 spent
The Beauty Insider Rewards Bazaar allows customers to exchange points for special Sephora products.
Seasonal Sales
Sephora is known for its semi-annual sales in May and November. These weeklong events offer exclusive Sephora coupons and promo codes, as well as additional savings for Beauty Insider members.
Qualified Discounts
Sephora does not offer any qualified customer discounts.
Trade-In Policy
Sephora does not offer a trade-in policy.
Credit Card
The Sephora Credit Card and Sephora Visa Credit Card are available to qualified applicants. Sephora Credit Card holders receive 15% off first purchase at Sephora and 4% back in rewards in-store or online. Sephora Visa Credit Card holders enjoy additional perks as well:
- 1% back in rewards on purchases outside of Sephora
- $20 Sephora coupon for the first $500 spent outside Sephora within the first 90 days
- Auto rental coverage and roadside dispatch
